Summary

Transitioning technology professional with a background in software engineering and a growing focus on risk management, compliance, and cybersecurity. Experienced in delivering scalable digital solutions and collaborating cross-functionally to improve system efficiency and data security. Recently completed foundational IT Risk Management training and pursuing Security+ certification to deepen understanding of security frameworks, compliance standards, and risk mitigation strategies. Known for analytical thinking, proactive problem-solving, and a strong drive to align technology with governance and security goals.

Technical Skills

• Languages: Javascript, Python, Go, HTML/CSS, SQL
• Databases: PostgreSQL, MongoDB, MySQL
• Cloud: Azure, AWS, Google Cloud (GCP)
• Others: Microsoft Power Platform

Education

Experience

• Managed the secure handling, printing, and distribution of official student documents (certificates, ID cards), ensuring accuracy, confidentiality, and compliance with institutional data protection policies.

• Led digitisation efforts, reducing paperwork by 16% and streamlining data collection processes for improved efficiency and compliance.

• Provided frontline IT troubleshooting, resolving classroom technology issues, printer malfunctions, driver installations, and device connectivity problems to maintain operational continuity.

• Oversaw the proper disposal of confidential paperwork, ensuring compliance with document retention and destruction policies.

• Advocated for and contributed to the successful adoption of a ticketing system, improving issue tracking, accountability, and resolution efficiency.

• Excel Automation for Asset Tracking: The institution was managing multiple asset tracking spreadsheets (inventory, building access cards, and other resources) that were prone to inconsistencies and missing data due to manual double-entry. I redesigned these systems using formulas and linked tables to automate data updates across multiple tracking categories. When items were checked out or returned, one entry would automatically update master inventories, eliminating the need for separate manual updates and significantly reducing tracking errors across all asset types.

• Attendance System Digital Transformation: Trainers were submitting paper attendance sheets that front desk staff had to manually enter into the system, creating bottlenecks and errors. I pushed through a digital transition that had been talked about but never implemented, creating training materials and providing hands-on support during rollout. This eliminated the manual data entry burden by 30% and improved attendance accuracy since trainers became directly responsible for their own data.

• Drafted and managed email communications with students, handling follow-ups, course-related support, and guidance while ensuring clarity and professionalism.

• Designed & implemented a secure data workflow for migrating on-premises data to Azure Cloud, ensuring data integrity, compliance with cloud security best practices, and seamless reporting in Power BI.

• Collaborated with development team to build a secure frontend interface for NAB to integrate into their Adobe Campaign Classic backend, enhancing data governance and streamlining UI workflows, reducing time-to-deploy by 27%.

• Led quality assurance testing for a client web and mobile application, achieving 60-75% test coverage, identifying potential compliance risks, and improving software resilience against security threats.

• Conducted risk analysis and recommended cost-effective OSS security solutions for University of NewCastle NSW, reducing project delivery time by 3 months while meeting data security requirements.

• Proposed a systems solution for University of Newcastle who wanted to build a platform that was cost-friendly and could be delivered in the least amount of time. Technology proposals included either OSS solutions or using currently existing OSS solutions and modifying them to suit the client’s needs. The client was very impressed with the final result and overall team effort which reduced delivery by 3 months as opposed to an estimated 1 year.

• Facilitated security & risk awareness training through monthly “Lunch and Learn” sessions, fostering a collaborative learning environment focused on Software Developement best practices and IT Security awareness

Projects

Interactive Team Statistics Dashboard

Tech stack: Nextjs, MongoDB, Zustand

• A data-driven dashboard to visualize team performance in a playful and engaging manner.
• Initially built for Publicis Sapient, displaying revenue earnings across different sectors.
• Key Takeaways: Worked with large-scale React applications, optimized state management, and built custom hooks for modularity.
• Github: https://github.com/eigen-spaced/team-board-update

AI-Powered Pairwise Ranking App

Tech stack: Vue, Nuxt, PostgresSQL, Vercel

• Designed a web application that ranks random items based on user comparisons, leveraging the Bradley-Terry model for predictive analytics.
• Key Takeaways: Explored machine learning integration in a web app and gained experience with ranking algorithms for data-driven decision-making.
• Github: https://github.com/eigen-spaced/seemingly-random

Certifications